This course explores the fundamentals of operations management and its critical role in organizational success. You will learn how operations connect various departments by effectively managing human, material, financial, and informational resources to produce and deliver high-value goods and services. The course covers key topics such as the production cycle, efficiency improvement, quality management, supply chain coordination, and production scheduling. It also highlights how operations management can serve as a strategic tool to boost productivity and profitability in a competitive business environment. This course is ideal for students and professionals looking to understand how organizations function from the inside and enhance their managerial skills.
Unit 1: Introduction to Operations Management
Unit 2: Operations Strategy (Direct)
Unit 3: Design
Unit 4: Delivering Products and Services