A growing restaurant chain is hiring, minimum 2 years restaurant experience
Minimum 2 years of experience in restaurants (floor operations and customer service).
Strong leadership and team supervision skills.
Excellent knowledge of service standards and customer handling.
Ability to manage floor operations during peak hours.
Familiarity with POS systems and daily reporting.
Professional appearance and strong communication skills.
Supervise waiters and ensure smooth floor operations.
Monitor service quality and customer satisfaction.
Handle customer complaints effectively and professionally.
Coordinate with kitchen and cashier to ensure order accuracy.
Support daily sales targets.
Train and guide service staff as needed.
Ability to work on own
Ability to work under pressure
Attention to detail
Communication skills
Conflict management
Customer service
Decision Making
Health and hygiene
Leadership
Multi-tasking
Flexibility and Adaptability
Management skills
Amman - Jordan
Posted: 2026/02/16